Title: Watch Technician
Company Description: Luxury Retail
Location: New York, NY
Responsibilities
-
Prepare watches for client presentation, including bracelet sizing, cleaning, and functional checks.
-
Set time and date functions and ensure watches are properly prepared for delivery.
-
Verify model and serial numbers using established procedures.
-
Perform diagnostic assessments to identify service needs, functional issues, and cosmetic concerns.
-
Conduct water-resistance testing, timing measurements, and rate checks on mechanical movements.
-
Perform minor repairs, including replacing screws, spring bars, pins, and adjusting bracelets and clasps.
-
Perform case and bracelet cleaning using professional cleaning equipment.
-
Complete light polishing and cosmetic touch-ups when appropriate.
-
Conduct quality control inspections to ensure accuracy, cleanliness, and proper functionality.
-
Review completed repairs and service work for quality and workmanship.
-
Escalate complex technical issues requiring advanced expertise.
-
Maintain tools, equipment, inventory, and a clean, organized workspace.
-
Collaborate with service and sales teams to deliver an exceptional client experience.
-
Follow all security, safety, and handling procedures for client property.
Requirements
-
1-3 years of watch servicing, bench work, jewelry repair, technical repair, or other precision craftsmanship experience.
-
Strong mechanical aptitude and attention to detail.
-
Experience performing diagnostics, repairs, and maintenance on delicate components.
-
Professional communication and customer service skills.
-
Ability to work effectively in a fast-paced luxury retail or service environment.
-
Strong organizational and time management skills.
-
Passion for horology and a desire to continue developing technical skills.
-
Professional presentation and commitment to delivering exceptional client experiences.
-
Experience working with luxury watches, jewelry, or other high-value products preferred.
Salary: $30-$40 per hour
Salary is commensurate with experience and is an estimated range provided by JPSearch.