Store Manager – Sloane Square

Store Manager – British Heritage Luxury Lifestyle Brand

About the Opportunity

An exciting opportunity has arisen to lead a beautifully curated boutique for an established British heritage lifestyle brand renowned for timeless craftsmanship, elevated country-inspired collections, and exceptional customer experience.

Blending modern luxury with classic British style, the brand has cultivated a loyal international following through its refined aesthetic, attention to detail, and commitment to quality. We are seeking a charismatic and commercially minded retail leader who is passionate about luxury service, client relationships, and creating a truly elevated in-store experience.

This role would suit an experienced luxury retail manager ready to take the next step into a Store Manager position, or an established manager seeking a more premium and service-led environment.

Key Responsibilities

• Deliver an exceptional and highly personalised luxury customer experience at all times

• Lead, inspire and develop a high-performing boutique team through hands-on coaching and mentorship

• Drive commercial performance while maintaining the highest standards of service and presentation

• Build and nurture long-term client relationships and develop a strong local client book

• Ensure the boutique environment reflects the brand’s refined British heritage aesthetic and luxury positioning

• Oversee all aspects of daily boutique operations including team scheduling, stock management and visual standards

• Collaborate with senior leadership to support business initiatives and drive growth opportunities

• Lead by example on the shop floor, embodying the brand’s values, style and service philosophy

• Create a welcoming and luxurious in-store atmosphere that encourages loyalty and repeat business

About You

• Previous management experience within luxury, premium or heritage fashion/lifestyle retail

• Passion for British heritage brands, craftsmanship and timeless style

• Naturally polished, personable and service-driven

• Strong commercial awareness with an understanding of luxury clientele and boutique retail environments

• Proven ability to motivate and develop teams within a customer-centric setting

• A confident relationship builder with strong communication skills

• Detail-oriented with a genuine passion for styling, storytelling and elevated customer experiences

• Experience working within premium womenswear, menswear, accessories, lifestyle or country-inspired brands is highly desirable

What’s on Offer

• Salary £45,000 – |£50,000 and performance-related bonus

• Generous staff wardrobe and discount allowance

• Opportunity to work within a growing luxury heritage brand

• Excellent progression and development opportunities

• Supportive and collaborative company culture

• Beautiful boutique working environment with a strong focus on service and client experience