Store Manager

Title: Retail Manager 

Company Description: A unique retail destination offering an extensive collection of artisan products and beautiful home and garden ware, distinctive and unusual items that celebrate traditional and artisan crafts from across the UK, including exclusive, specially designed pieces.  

Location: Gloucestershire  

Salary: £35,000 – £40,000 

This is an exciting opportunity for a commercially minded leader with a passion for craftsmanship, quality, and delivering an exceptional customer experience. 

You will need excellent retail experience and be willing to travel for retail events, drive sales performance and lead the retail team to deliver excellent customer service. 

Responsibilities 

• Sales & Profitability:?Setting, monitoring, and achieving sales targets while analysing KPIs and managing budgets to drive revenue and hit sales targets. 

• Staff Leadership:?Recruiting, training, supervising, motivating, and scheduling staff to ensure high performance and compliance with company policies. 

• Operations Management:?Overseeing daily opening/closing procedures, maintaining store cleanliness, and ensuring adherence to health and safety regulations. 

• Customer Service:?Maintaining high customer service standards, resolving complaints, and fostering a positive, welcoming shopping environment. 

• Inventory Control:?Managing stock levels, ordering, auditing, and organizing stock replenishment to meet demand. 

• Merchandising & Marketing:?Implementing visual merchandising standards, promotional displays, and in-store events to increase visibility and sales.  

Requirements  

• Proven experience in retail management or a similar leadership role. 

• Strong leadership, communication, and interpersonal skills. 

• Excellent customer service skills and problem-solving abilities. 

• Good, data-driven business acumen (e.g., analysing sales reports). 

• Proficiency in retail IT systems and Point of Sale (POS) software.