Title: Stamper/Sales Associate
Company Description: Luxury Specialty Brand
Location: New York, New York
Salary: $55,000-$60,000 plus commission
*Salary is commensurate with experience and is an estimated range provided by JPSearch*
Responsibilities:
- Deliver an elevated luxury client experience, building strong relationships with customers and brand loyalists.
- Achieve individual and store sales goals through exceptional product knowledge and proactive selling techniques.
- Perform personalized customization services, including:
- Gold stamping
- Leather embossing
- Monogramming
- Personalization of luxury leather goods and accessories
- Consult with clients on personalization options, placement, and design selections.
- Ensure accuracy and quality control for all custom orders.
- Educate clients on product care, craftsmanship, and customization possibilities.
- Process transactions, special orders, and customer requests efficiently and accurately.
- Maintain visual merchandising standards and support store presentation.
- Assist with inventory management and organization of stamping and embossing materials and equipment.
- Follow all brand guidelines and operational procedures related to customization services.
- Collaborate with store leadership and team members to deliver a seamless customer experience.
Requirements:
- Minimum 2 years of retail sales experience, preferably in luxury, premium, specialty retail, fashion, leather goods, or accessories.
- Hands-on experience in monogramming, leather embossing, gold stamping, or personalization services.
- Proven ability to meet or exceed sales goals and KPIs.
- Strong attention to detail and commitment to craftsmanship and quality.
- Excellent verbal communication and interpersonal skills.
- Ability to work in a fast-paced luxury retail environment while maintaining a high level of service.
- Flexibility to work evenings, weekends, and holidays as business needs require.
- Experience working with luxury leather goods, handbags, accessories, or gifting products.
- Knowledge of luxury retail selling ceremonies and clienteling techniques.
- Multilingual capabilities are a plus.