Title: Store Manager/Director
Company Description: Beauty Services Brand
Location: Various Locations in the Chicago Area
We are seeking an entrepreneurial, results-driven Store Manager to lead sales performance, team development, and daily operations. This role is ideal for a retail or beauty leader who thrives on driving KPIs, building customer loyalty, and developing high-performing teams.
Key Responsibilities
- Lead and develop a team of 8-15 employees, including an Assistant Manager, Guest Service Associates, and licensed service providers
- Drive revenue through membership sales, client retention, retail sales, upselling, and cross-selling
- Monitor and improve key metrics including conversion, productivity, loyalty, and average ticket
- Coach team members to exceed sales and customer experience goals
- Execute grassroots marketing, local partnerships, and community outreach initiatives to increase traffic and awareness
- Oversee scheduling, staffing, inventory, payroll, and daily operations
- Ensure a best-in-class customer experience
Qualifications
- 3+ years of management experience in retail, beauty, wellness, hospitality, or another service-driven environment
- Beauty experience preferred; backgrounds from Sephora, Ulta Beauty, Bluemercury, or similar brands are highly valued, though other retail categories will be considered
- Proven ability to drive sales, memberships, retention, and KPI performance
- Strong leadership, coaching, and talent development skills
- Excellent communication, organizational, and problem-solving abilities
- Experience recruiting and developing high-performing teams
What We’re Looking For
- A true sales leader with an entrepreneurial mindset
- Highly focused on metrics, conversion, loyalty, and business growth
- Passionate about coaching top performers and building strong teams
- Driven to engage with the local community and generate new business
- Experience working with licensed professionals is a plus
What We Offer
- Competitive salary plus bonus opportunities
- Employee discounts on products and services
- Leadership development and career growth opportunities
This opportunity is ideal for a hands-on leader who enjoys driving results, developing people, and growing a successful customer-focused business.
Salary: $60,000-$65,000
Salary is commensurate with experience and is an estimated range provided by JBC.