Store Manager – British Heritage Luxury Lifestyle Brand
About the Opportunity
An exciting opportunity has arisen to lead a beautifully curated boutique for an established British heritage lifestyle brand renowned for timeless craftsmanship, elevated country-inspired collections, and exceptional customer experience.
Blending modern luxury with classic British style, the brand has cultivated a loyal international following through its refined aesthetic, attention to detail, and commitment to quality. We are seeking a charismatic and commercially minded retail leader who is passionate about luxury service, client relationships, and creating a truly elevated in-store experience.
This role would suit an experienced luxury retail manager ready to take the next step into a Store Manager position, or an established manager seeking a more premium and service-led environment.
Key Responsibilities
-
Deliver an exceptional and highly personalised luxury customer experience at all times
-
Lead, inspire and develop a high-performing boutique team through hands-on coaching and mentorship
-
Drive commercial performance while maintaining the highest standards of service and presentation
-
Build and nurture long-term client relationships and develop a strong local client book
-
Ensure the boutique environment reflects the brand’s refined British heritage aesthetic and luxury positioning
-
Oversee all aspects of daily boutique operations including team scheduling, stock management and visual standards
-
Collaborate with senior leadership to support business initiatives and drive growth opportunities
-
Lead by example on the shop floor, embodying the brand’s values, style and service philosophy
-
Create a welcoming and luxurious in-store atmosphere that encourages loyalty and repeat business
About You
-
Previous management experience within luxury, premium or heritage fashion/lifestyle retail
-
Passion for British heritage brands, craftsmanship and timeless style
-
Naturally polished, personable and service-driven
-
Strong commercial awareness with an understanding of luxury clientele and boutique retail environments
-
Proven ability to motivate and develop teams within a customer-centric setting
-
A confident relationship builder with strong communication skills
-
Detail-oriented with a genuine passion for styling, storytelling and elevated customer experiences
-
Experience working within premium womenswear, menswear, accessories, lifestyle or country-inspired brands is highly desirable
What’s on Offer
-
Salary £45,000 – |£50,000 and performance-related bonus
-
Generous staff wardrobe and discount allowance
-
Opportunity to work within a growing luxury heritage brand
-
Excellent progression and development opportunities
-
Supportive and collaborative company culture
-
Beautiful boutique working environment with a strong focus on service and client experience