Title: Tech PM (with CS background)
Company Description: Fashion and Beauty Saas Tech Platform
Location: New York ideally, but ok with other locations if candidate can work EST/PST hours
Responsibilities:
Requirements:
Salary: 85-110 + benefits
Salary is commensurate with experience and is an estimated range provided by JPSearch
We are seeking a skilled Tech PM who has a CS background, can code, and work collaboratively with clients and sales team to ensure programs are set up optimally and clients are educated.
Duties & Responsibilities:
- Act as primary technical contact for the brand/retail customer
- Work with the sales team to demo and present our products to customers
- Support the sales team to answer technical questions from customers
- Help propose technical solutions to meet customer requests and desired experiences
- Communicate and explain customer technical requirements to the internal technical and product development team
- Manage project requirements and schedules. Work with internal teams to get approval for project plans
- Work closely with the customer to ensure deliverables meet all requirements and pass certification processes
- Triage software issues and work closely with the development team and customer to debug any issues
- Host weekly project calls with the customer and internal teams to update all parties on project status.
Technical Skills:
- Possess basic understanding and knowledge of scripting/programming
- Knowledge of HTML and JavaScript is required
- Familiarity with Java, Python, Swift, Jquery, React is a plus
- Experience with and knowledge of API’s (Application Program Interface) is a plus
- Experience testing software solutions is a plus
- Solid trouble-shooting and communication skills
Project Management & Customer Experience Skills:
- Knowledge and experience with Agile and project management tools (Jira) is a plus
- Strong communication skills, both verbal and written, and extremely resourceful
- Excellent presentation skills. Must be able to present, demonstrate and promote our software products to customers confidently and with enthusiasm, while addressing questions about features, functions, benefits and competitive products
- Outstanding organizational skills to manage multiple deliverables and track / manage action items
- Experience seeing projects through the full life cycle
- Excellent analytical skills
- Proven ability to solve problems creatively
- Experience working under tight deadlines and in a fast-paced environment.
- Excellent complex problem solving and critical thinking skills
- Experience using Microsoft Office tools
Education & Experience Requirements:
- Bachelor's degree in IT related field or technical certification
- 3+ years working experience in a project management capacity, including all aspects of process development and execution.
- Experience working with large enterprise clients
- Experience working with enterprise software deployment project is a plus
- Experience working with offshore development teams (Preferred)
- Beauty industry experience (Preferred, but not required)