Showroom Manager

Title: Showroom Manager
Company Description: Luxury Furniture Brand
Location: Costa Mesa, California
Salary: $90,000-$110,000 
*Salary is commensurate with experience and is an estimated range provided by JPSearch*

Responsibilities:

• Lead from the front to inspire and manage a high-performing team in achieving sales targets and delivering exceptional customer service.
• Develop, coach, and hold your team accountable by setting clear expectations and providing regular, actionable feedback.
• Troubleshoot operational issues, resolve customer concerns, and ensure a seamless showroom experience.
• Proactively drive showroom sales and business growth beyond the four walls by thinking strategically about outreach, events, partnerships, and new revenue opportunities.
• Conduct daily team huddles to communicate updates on product changes, pricing, sales goals, and promotional campaigns.
• Plan and publish showroom schedules at least three months in advance, factoring in high-performing staff during key periods.
• Collaborate with visual merchandising and marketing to ensure showroom presentation and collateral align with brand standards.
• Keep ahead of industry trends and competitors to continuously innovate the customer experience and inform strategic decisions.
• Foster a collaborative, accountable, and motivated team culture rooted in performance, learning, and design excellence.
• Takes ownership and initiative — you don’t wait for permission to improve things.
• Thinks outside the box to grow the business — whether through local outreach, collaborations, or new service ideas.
• Brings fresh ideas to the table and wants to make an impact.
• Is driven, hungry, and strategic — balancing long-term vision with short-term execution.
• Cares deeply about team development, customer satisfaction, and brand integrity

Requirements:

• 5+ years of leadership experience in a premium retail environment, preferably in luxury furniture, interior design, or high-end lifestyle brands.
• Demonstrated ability to scale and grow a business, not just maintain it — with clear examples of growth in previous roles.
• A confident, dynamic, and organized leader who can balance sales goals with operational excellence.
• Proven ability to motivate and mentor a team, set and uphold high standards, and cultivate a strong team culture.
• Highly customer-focused, with a natural ability to engage and build long-lasting relationships.
• Problem-solving mindset with strong communication skills and a high level of professionalism.
• Comfortable with showroom operations, sales analytics, scheduling, training, and cross-functional coordination.
• Experience or a strong interest in design, textiles, or interiors is a plus.
• Proficient in Microsoft Office and retail systems; tech-savvy with an eye for process improvement.