General Manager

Title: General Manager
Company Description: Affordable Luxury Accessory Brand
Location: Ontario, California
Salary: $65,000-$70,000
*Salary is commensurate with experience and is an estimated range provided by JPSearch*

Responsibilities:

• Lead and inspire a high-performing team to deliver exceptional service and achieve all store sales and KPI goals.
• Oversee full store operations, including scheduling, payroll management, inventory control, loss prevention, and adherence to brand policies.
• Drive business performance through strategic planning, data analysis, and implementing initiatives that enhance sales and profitability.
• Build and maintain strong client relationships through effective clienteling, community engagement, and personalized service.
• Foster an entrepreneurial culture where team members take ownership, contribute ideas, and elevate the store experience.
• Recruit, hire, train, and develop top-tier talent to ensure a service-driven and results-oriented team.
• Maintain brand standards through strong visual merchandising execution and attention to detail.
• Serve as a brand ambassador, representing the company’s values and mission both in-store and within the local market.
• Partner with corporate and cross-functional teams, providing feedback, insights, and opportunities for improvement or innovation.
• Lead by example, setting clear expectations and cultivating a positive, inclusive, and high-accountability environment.

Requirements:

• Must be a current Store Manager with 3+ years of retail leadership experience (luxury, affordable luxury, timepieces, accessories, or specialty retail ideal).
• Strong business acumen and a well-rounded skill set across sales, operations, merchandising, and people leadership.
• Proven entrepreneurial mindset with the ability to take initiative, lead change, and identify new business opportunities.
• Exceptional clienteling and customer relationship-building skills.
• Strong coaching, communication, and team development capabilities.
• Ability to analyze business trends and make strategic decisions to drive results.
• High level of professionalism, reliability, and ownership.
• Flexible schedule, including availability on weekends, evenings, and holidays.