ER Advisor

Title: ER Advisor  

Company Description: A unique affordable women's fashion brand. 
Location: London  

Salary: £30000 – £35000 

A new opportunity has arisen for an Employee Relations Advisor to join a small, friendly HR team, supporting both warehouse and head office. The role will be the first point of contact for ER queries across the warehouse and retail teams, providing a hands-on support while managing HR systems (HRIS) administration and assisting with HR policy development. 

This role is perfect for someone who enjoys working in a collaborative, flat-structured environment, build strong relationships quickly, and wants to make a real impact in shaping support and engagement of teams. 

Responsibilities:  

• Trusted first point of contact for managers and staff on all employee relations (ER) matters – offering clear, practical advice and escalating to the HR Partner or Head of HR when needed. 

• Support the management team with people-related admin and help ensure a smooth onboarding and offboarding experience 

• Coach and guide managers through formal processes such as investigations, disciplinaries, grievances, and flexible working requests  

• Get involved in recruitment: posting vacancies, liaising with agencies, and supporting hiring managers  

• Stay connected with the team through an open-door approach and regular check-ins  

• Build strong, trusted relationships through timely responses, open conversations, and transparent processes. 

• Become an in-house expert on the Time & Attendance system ensuring accurate payroll reporting  

• As part of the wider HR team, act as a point of contact for day-to-day queries (for example, AWOL, performance/ capability discussions, posting job adverts.  

Requirements: 

• Solid HR experience within retail (warehouse experience but not essential) 

• Background in an owner-led business would be ideal. 

• Great listener, well-organised, and excellent at managing time. 

• Intermediate + user of MS Office (Outlook, Word & Excel) 

• Highly numerate  

• Strong written and verbal communication skills, with a keen eye for detail.